Independent Contractor
Candidates MUST live in Latin America
Full Time, EST Time-Zone
Monthly Compensation: USD 800 - 2000, depending on skills and experience

About the Role

Our client is seeking a highly organized and proactive Leasing & Onboarding Coordinator to manage the full tenant acquisition and onboarding process for our residential rental portfolio. This role combines marketing expertise, administrative precision, and a strong customer service mindset to ensure prospective tenants have a seamless experience — from initial inquiry through move-in day.

You will play a central role in maintaining occupancy rates, ensuring compliance, and setting the tone for a positive tenant relationship from the very start.

Key Responsibilities

Marketing & Lead Management

• Create, update, and manage property listings on Realtor.com, Zillow, Homes.com, Apartments.com, Facebook Marketplace, Instagram, and other platforms.

• Monitor listing performance, adjust photos, descriptions, or pricing strategies to optimize lead quality.

• Respond promptly to all calls, emails, and messages, providing property details and scheduling showings (virtual or in-person).

Application & Leasing Process

• Collect rental applications and supporting documentation from prospective tenants.

• Conduct background, credit, and rental history checks to qualify applicants.

• Draft, send, and manage lease agreements, renewal agreements, and addendums.

• Ensure signed leases and renewals are completed in a timely and organized manner.
  

Move-In Coordination

• Contact utility companies to facilitate service transfers for incoming tenants.

• Set up and onboard new tenants in the resident portal (lease documents, payment setup, maintenance requests).

• Provide tenants with move-in instructions and ensure the unit is ready in collaboration with the property and maintenance teams.

Collaboration & Reporting

• Work closely with the property management team to track leasing and onboarding progress.

• Participate in weekly property management meetings to report on occupancy, leasing activity, and tenant feedback.

• Maintain organized digital records of all communications, leases, and onboarding tasks.

Qualifications

• Prior experience in leasing, property management, or residential real estate strongly preferred.

• Excellent communication and interpersonal skills — able to handle multiple prospects and tenants simultaneously.

• Strong organizational and multitasking abilities with close attention to detail.

• Tech-savvy and comfortable using digital tools for applications, screenings, and document signing.

• Ability to maintain confidentiality and professionalism when handling sensitive tenant information.

Technology & Tools

• Experience with property management software (e.g., AppFolio, Yardi, Buildium)

• preferred.

• Familiarity with listing platforms and marketing tools (Zillow, Facebook, Instagram, Apartments.com, etc.).

• Comfortable using CRM or lead-tracking software.

• Proficiency with email, online portals, and common productivity tools (Google Workspace / Microsoft Office).

Why Join

This role is a great fit for someone who enjoys helping people, thrives on organization, and wants to contribute to a growing property management company. You’ll play a vital role in shaping a smooth tenant experience while working remotely with a collaborative team.